Certn Integration for Greenhouse: Streamline Global Background Screening and Compliance

The Certn integration for Greenhouse links candidate background screening directly into your applicant tracking workflow so checks start, update, and finish without manual handoffs. It combines Certn’s mobile-first verification and global background checks with Greenhouse stages and candidate records to reduce administrative work and speed candidate clearance. This article explains what the integration does, the organizations that benefit most, measurable advantages, practical implementation steps, and common operational considerations so hiring teams can evaluate if the integration fits their process.

In practical terms the integration lets recruiters order background checks from Certn inside Greenhouse, automatically push candidate data to Certn, and receive status updates back into the candidate’s Greenhouse profile. That means invite links, identity verification (OneID), automated reminders, and final reports are coordinated and viewable where your team already manages candidates.

Core features of the Certn–Greenhouse integration

• Seamless order and status sync Order background checks from a Greenhouse stage and see progress, results, and flags in the candidate’s Greenhouse timeline without manual data transfer.
• Instant ID verification (OneID) Certn’s OneID matches a candidate’s face to their government ID across 10,000+ ID types from 190+ countries — performed on mobile devices to speed verification.
• Global background checks Access checks in 190+ countries for identity, criminal records, and relevant local screenings through the same workflow.
• Automated candidate reminders Certn automatically nudges candidates who haven’t completed checks, reducing follow-up workload for recruiters.
• Compliance and reporting SOC2, SOC3, and ISO 27001 certifications and clear audit trails help teams manage regulatory requirements and reporting.
• Driver/vehicle records (MVRs) Order motor vehicle checks for US and Canada roles where driving history is required directly from Greenhouse.

Technically, the integration typically uses Greenhouse’s marketplace app and Certn’s APIs or webhook callbacks. When a recruiter triggers a screening package in Greenhouse, candidate identifiers and required package details are sent to Certn, which generates a secure applicant link and then posts status updates back to Greenhouse lifecycle events as the check progresses.

Manual background checks vs. Certn integrated with Greenhouse

Who should consider this integration

• High-volume hiring teams Recruiting teams processing many candidates benefit from automation that removes repetitive work.
• Companies hiring internationally Organizations with global hiring needs get consistent checks across multiple jurisdictions.
• Compliance-driven industries Sectors that require auditable screening (finance, healthcare, transportation) need reliable reporting and certifications.
• Roles requiring driving records Firms that hire drivers or fleet staff can order MVRs directly within the applicant workflow.
• Remote onboarding teams Distributed teams can verify identity and complete background steps without in-person requirements.

Key business benefits include reduced time-to-clearance, fewer manual entries and errors, improved candidate conversion due to mobile-first checks and reminders, and centralized compliance records. Teams often see measurable decreases in administrative time per candidate and fewer incomplete checks that stall hiring.

Typical setup steps in Greenhouse

• Enable Certn in Greenhouse Marketplace Install the Certn app and authorize required permissions to exchange candidate data.
• Map screening packages Create and map Certn screening packages to Greenhouse stages and job templates.
• Configure data and consent Set candidate consent language, decide which fields are shared, and confirm retention policies.
• Run test candidates Execute end-to-end tests with a few sample candidates to validate status callbacks and reporting.
• Train recruiters Document the workflow, train hiring teams, and provide guidance on exception handling.

Common questions about Certn + Greenhouse

After implementing the integration, track metrics such as screening completion rate, average time-to-complete checks, candidate drop-off during screening, and number of manual touchpoints eliminated. Regularly review these metrics to optimize package selection and communications for better throughput.

Example workflow mapping: Greenhouse stage → Certn action

Operational best practices

• Pre-define screening packages by role Standardize which checks each job family requires to speed ordering and ensure consistency.
• Communicate clearly to candidates Explain the process, estimated timelines, and mobile requirements to reduce confusion and drop-off.
• Use mobile-first invitations Because Certn’s OneID works on any device, optimize message copy for mobile completion.
• Monitor exception rates Track how often reports return exceptions to adjust criteria or provide additional guidance to reviewers.
• Schedule periodic audits Confirm configurations, consent language, and retention settings align with evolving legal obligations.

Potential limitations to consider include varying record availability across jurisdictions (which may affect turnaround), the need for correct candidate data to match IDs, and data retention policies that your legal or compliance teams must approve. Plan for exception workflows and human review where automated checks surface ambiguous findings.