ConveyIQ by Entelo Integration: Automated Messaging, Interview Scheduling, Analytics, and AI Resume Screening

ConveyIQ by Entelo integrates directly with Greenhouse to automate candidate communications, interview scheduling, and on-demand screening while syncing candidate and application data back to your ATS. The integration is built to reduce manual follow-up, improve scheduling efficiency, and give recruiting teams measurable insight into candidate engagement. This guide explains what the integration does, which teams and hiring models benefit most, and the operational and measurable advantages you can expect when you deploy it alongside Greenhouse.

At its core, the ConveyIQ–Greenhouse integration connects candidate records and hiring stage events so ConveyIQ can trigger multi-touch messaging, deliver on-demand or live interviews, and push interaction data back into Greenhouse. That closed loop ensures teams use the ATS as the single source of truth while ConveyIQ handles candidate-facing automation and analytics.

Key features unlocked by the integration

• Two-way messaging (email + SMS) Automate recruiter and campaign messages that adapt to stage changes captured in Greenhouse; messages can be branded, templated, and personalized using ATS fields.
• Interview scheduling and calendar sync Enable candidate self-scheduling for 1:1, panel, group, or sequential interviews, syncing with corporate calendars to avoid double-booking.
• On-demand and live digital interviews Use pre-recorded (on-demand) or live video interviews to screen candidates, capture responses, and attach recordings and notes to Greenhouse candidate profiles.
• Surveys and candidate analytics Collect candidate satisfaction metrics and measure engagement against messaging campaigns, interview completion rates, and pipeline velocity.
• Automated stage-based workflows Trigger communications and tasks based on Greenhouse stage changes, ensuring consistent candidate experiences across large hiring volumes.

Feature → Business outcome

How the sync works technically: the integration uses secure API connections and event webhooks to map Greenhouse job, candidate, and interview objects to ConveyIQ workflows. When a candidate moves stages in Greenhouse, a webhook can trigger a ConveyIQ campaign; conversely, events in ConveyIQ (message sent, interview completed) are pushed back to Greenhouse as activity or custom fields so your ATS stays updated.

Who should evaluate the ConveyIQ + Greenhouse integration

• Enterprise recruitment teams (10,000+ employees) High-volume roles and multiple hiring locations benefit from automation and standardized candidate experiences.
• High-volume or campus recruiting On-demand interviews and messaging scale screening without proportional increases in recruiter headcount.
• Distributed hiring teams Teams that need consistent scheduling across time zones and calendars see fewer coordination errors.
• Recruitment marketing and sourcers Campaign analytics and templated outreach improve response rates and allow rapid A/B testing of messages.
• Hiring teams focused on candidate experience Surveys and interaction tracking identify friction points and provide data to refine touchpoints.

Typical implementation timeline and prerequisites: ConveyIQ lists no partner implementation fee for this integration; most deployments follow a standard sequence—requirements mapping, API authorization, field mapping, template import, calendar connector setup, and pilot testing. Small pilots can go live in days; enterprise-wide rollouts typically complete in 4–8 weeks depending on complexity and customization.

Metrics to track after deployment

Common workflows enabled (examples)

• High-volume screening Automatically invite applicants to an on-demand interview immediately after application, attach responses to Greenhouse for recruiter review.
• Interview coordination with panels Candidate self-schedules a panel session; ConveyIQ coordinates panelist availability and updates Greenhouse with confirmed interview times.
• Re-engagement of past candidates Targeted multi-touch campaigns to candidates in Greenhouse (e.g., silver medals) with tailored messaging and survey capture.
• Localized candidate communication Regional templating and scheduling windows for APAC, EMEA, or North America hiring campaigns.

Common integration questions

Potential pitfalls and how to avoid them: misconfigured field mappings can cause duplicate records or lost activity—use a pilot and validate mappings. Over-messaging reduces candidate responsiveness—establish cadence guardrails and leverage analytics to refine frequency. Finally, ensure calendar permissions and time zone settings are tested to prevent no-shows and double bookings.

Best practices to maximize ROI

• Map candidate journeys before automating Define stage triggers and candidate touchpoints so ConveyIQ automations align with your hiring policies.
• Use short, targeted message templates Prioritize clarity, purpose, and an explicit call to action to improve response and conversion rates.
• Measure and iterate with analytics Track the metrics above and run small A/B tests on subject lines, SMS vs email, and scheduling windows.
• Train recruiters and hiring managers Ensure interviewers know how to access recordings in Greenhouse and how ConveyIQ triggers affect their calendar.
• Start with a constrained pilot Pilot with a single team or role to measure impact and fix issues before scaling enterprise-wide.

Ecosystem considerations: ConveyIQ complements Greenhouse by handling candidate-facing automation while Greenhouse remains the ATS hub for workflows, scorecards, and offers. The integration also plays well with HRIS, SSO providers, and third-party video or assessment platforms — plan for endpoint mapping so candidate data flows predictably across systems.