Keeyora SMS Integration for ATS: Two-Way Texting, Bulk Messaging, and Faster Hiring

Keeyora’s Greenhouse texting integration connects recruiter-friendly SMS tools directly to your ATS activity feed, enabling two-way candidate conversations, scheduled outreach, and automated reminders without leaving Greenhouse. The integration is built for volume and simplicity—unlimited texting, call forwarding, shared templates, and mobile app sync mean teams can scale real-time outreach while preserving record-keeping and compliance within the hiring workflow. This article explains what the Keeyora integration does, which teams and hiring scenarios benefit most, how it changes day-to-day recruiting work, and the concrete advantages (time saved, better show-rates, faster hire velocity). You’ll also find implementation notes, best practices, and measurable metrics to track after deployment.

What the Keeyora + Greenhouse integration does (at a glance)

• Two-way SMS synced to Greenhouse activity feed All inbound and outbound texts appear in the candidate’s Greenhouse activity so conversations stay auditable and visible to hiring teams.
• Unlimited texting and call forwarding Recruiters can send/receive unlimited messages and route candidate calls to any cell phone or VOIP endpoint.
• Bulk personalized messages from lists Launch mass outreach directly from Greenhouse candidate lists—no CSV uploads required—while keeping messages personalized at scale.
• Shared and individual message templates Each recruiter gets 15 private templates plus 15 team templates to standardize language and speed outreach.
• Scheduled messages and automated reminders Set texts to deliver later or trigger interview reminders automatically to reduce no-shows.
• Onboarding drip sequences Create automated onboarding text sequences to guide new hires through paperwork and first-day logistics.
• Mobile app with sync Text on the go via mobile while maintaining synchronized records in Greenhouse.

How the integration works technically: Keeyora connects via Greenhouse’s integration APIs to push and pull candidate records and activity. When a recruiter sends an SMS from Keeyora, the message is written back to the candidate’s Greenhouse activity stream; incoming replies are captured and routed to the appropriate recruiter with the same synchronization. Bulk messages reference lists already built in Greenhouse, so outreach uses existing candidate segmentation and avoids manual CSV exports.

Capability comparison: Keeyora + Greenhouse vs Email vs Legacy texting

Who needs Keeyora + Greenhouse?

• High-volume recruiters and RPOs Teams that manage hundreds to thousands of candidates need scalable, auditable outreach that preserves ATS records.
• Campus and hourly hiring teams Short, time-sensitive roles benefit from instant SMS outreach and automated interview reminders to cut no-shows.
• Distributed recruiting teams Teams with remote recruiters need mobile sync and shared templates so outreach stays consistent across regions and devices.
• Hiring managers and talent coordinators Managers who schedule interviews and coordinate logistics benefit from scheduled messages and call-forwarding for candidate calls.
• Small HR teams and startups Budget-conscious organizations gain enterprise-style SMS features without high per-user costs.

Key benefits with examples: Keeyora shortens response times by enabling recruiters to initiate and follow up via text—response rates for SMS routinely outpace email by multiple factors, which accelerates candidate screening and interview scheduling. Example: a retail hiring team using Keeyora reported a 40% reduction in time-to-schedule for first interviews after switching from manual email outreach and phone calls. Automated interview reminders can reduce no-show rates by 20–50% depending on baseline behavior, directly affecting time-to-fill and recruiter productivity.

Product features - deeper look

• Shared team templates Standardize outreach language to maintain tone and compliance; update team templates centrally to push new messaging across recruiters.
• Personal templates per recruiter Allow each recruiter to create quick, personalized messages for repeat scenarios like screening confirmations and offer follow-ups.
• Automated interview reminders Set reminders at configurable intervals (24 hours, 1 hour) and include calendar links or directions to reduce friction.
• Drip onboarding sequences Sequence new hire messages for paperwork, benefits enrollment, and first-day logistics to lighten coordinator workloads.
• Call forwarding Route candidate calls to on-call phones or talent coordinators so recruiters aren’t tethered to a desk phone.

Common questions about Keeyora + Greenhouse

Privacy, security, and recordkeeping considerations: Treat candidate texting like any other direct contact channel—capture opt-ins where required, maintain opt-out lists, and ensure messages are logged to your ATS. Keeyora provides a privacy policy and integrates writes to Greenhouse activity so communications remain auditable. For regulated hiring (e.g., specific industries), coordinate with legal/compliance teams to confirm retention and notification policies.

Implementation & cost considerations

Best practices for recruiters using Keeyora with Greenhouse: create a small library of shared templates for commonly used workflows (screening, interview confirmations, offer steps); set up automated reminders for every interview stage; use scheduled messages to hit optimal send windows (candidate local time); and implement simple naming conventions on templates and phone numbers so activity is easy to find in Greenhouse. Pair texting with brief phone calls when nuance is required.

Metrics to track after launch

• Response rate to initial outreach Measure how SMS compares to email for first-contact replies; a higher rate indicates better funnel throughput.
• Time-to-schedule (first interview) Track reduction in hours/days from outreach to scheduled interview after adding SMS outreach.
• Interview no-show rate Compare no-shows before and after automated reminders to quantify impact.
• Hires per recruiter Monitor hires-per-recruiter as an outcome metric that captures throughput improvements.
• Message deliverability and opt-outs Monitor delivery rates and opt-outs to maintain list hygiene and adjust messaging cadence.

Common pitfalls and how to avoid them: over-messaging candidates (set limits and respectful cadence), inconsistent logging (ensure mobile app sync is tested), and poor template management (use shared templates and version controls). Also, ensure clear opt-out language and maintain a single source of truth for candidate contact preferences to avoid compliance issues.