Embed Orange Tree Background Screening and Drug Testing in Your ATS for Faster, Compliant Hires

Orange Tree’s Greenhouse integration connects background screening and drug testing directly into your ATS workflow to reduce manual handoffs, accelerate decision timelines, and improve candidate experience. The integration combines Orange Tree’s fast criminal-search turnaround (95% completed in under two hours), a single-order platform for checks and drug tests, and a configurable ClientConnect® portal that candidates can use on any device. This article explains what the integration does, which teams and company profiles benefit most, implementation steps, measurable operational improvements to expect, and practical best practices for recruiters and hiring managers who want to adopt Orange Tree alongside Greenhouse.

Core integration capabilities

• Single-order orchestration Order background checks and drug tests together from Greenhouse with one action, eliminating duplicate orders and reducing administrative clicks.
• Real-time status updates Receive progress notifications inside Greenhouse and access status logs so recruiters know when results are complete or if action is required.
• Mobile-first candidate workflow Candidates can complete consent forms, schedule collections, and view updates on smartphone, tablet, or desktop to reduce drop-off.
• Configurable ClientConnect® portal Customize instructions, required fields, and branding so the screening workflow maps to your organization’s policies.
• US-based account management & support Access a dedicated account manager and support team to handle candidate or recruiter questions and to speed issue resolution.
• Compliance-first processes Regular compliance webinars and configurable screening templates help create legally defensible processes that align with business policy.

Who should consider Orange Tree + Greenhouse

• High-volume recruiting teams Recruiting operations that run many concurrent background checks and need to reduce cycle time and administrative load.
• Enterprise and mid-market employers Organizations across company sizes (from 100 to 10,000+ employees) that need configurable screening and centralized reporting.
• Roles requiring rapid clearance Positions with urgent start dates or safety-sensitive roles where criminal-search speed materially affects time-to-hire.
• Teams prioritizing candidate experience Employers who want mobile-optimized workflows and proactive communications to reduce candidate confusion and drop-offs.
• HR and compliance teams Businesses that need documented, auditable screening policies and support for regulatory compliance.

Key benefits and expected operational impact

Technical overview: how the Greenhouse integration functions in practice. When a recruiter requests a background check from a candidate record in Greenhouse, the integration sends the order details to Orange Tree. Orange Tree then provisions the screening tasks, delivers candidate-facing invites through ClientConnect®, and returns status updates and final reports back to the Greenhouse job/candidate profile. Integration specifics to note: the connector uses standard APIs and webhooks (Greenhouse GHR), supports configurable screening packages, and does not require a partner implementation fee. Developer and privacy resources are available through Orange Tree’s support pages for teams that need to validate data flows or run SOC/privacy reviews.

Typical implementation steps and timeline

• Project kickoff & scoping (1 week) Map screening requirements, define packages, and identify stakeholder owners in HR, IT, and compliance.
• Configuration & integration (1–2 weeks) Set up API keys/webhooks, configure ClientConnect® templates, and map Greenhouse fields to screening packages.
• Pilot & QA (1–2 weeks) Run pilot orders, verify status updates, and confirm data integrity in Greenhouse candidate profiles.
• Training & go-live (1 week) Train recruiters and hiring managers, then move to production with monitored support from Orange Tree.
• Optimization (ongoing) Refine templates, automations, and SLAs based on metrics and feedback.

Candidate experience is a measurable part of screening operations. Orange Tree’s mobile-optimized portal and scheduling features reduce time-to-completion and drop-off: candidates receive clear instructions, can complete consent and identity verification on any device, and get real-time status updates so they know what’s pending. From a recruiter perspective, fewer helpdesk-style inquiries translate to less time spent chasing candidates and more time closing hires.

Compliance and privacy considerations

• Local law alignment Design screening packages to match federal, state, and local restrictions; Orange Tree provides compliance resources and webinars.
• Consent and disclosure Ensure candidate consent is captured and stored; the ClientConnect® portal can capture legally required disclosures.
• Data handling & privacy Review Orange Tree’s privacy policy and vendor security documentation during procurement; integration uses secure APIs and audit logs.
• Record retention and auditability Maintain retention policies for screening records in line with company policy and legal requirements.

Operational metrics to track post-deployment

• Average time-to-result Measure end-to-end time from order placed in Greenhouse to final report available.
• Candidate completion rate Percent of invited candidates who complete the required steps without support intervention.
• Recruiter support time saved Tickets or minutes saved per order due to automated status updates and candidate-facing help.
• Compliance exceptions Number and type of compliance-related flags or appeals that require legal review.
• Error or rework rate Orders returned or resubmitted due to data mismatches or incorrect package selection.

Simple ROI example: manual process vs Orange Tree + Greenhouse

Best practices for recruiters and hiring managers

• Standardize packages by role Create role-based screening templates in Orange Tree to reduce selection errors and speed ordering.
• Use status-driven triggers Automate candidate-stage transitions in Greenhouse based on Orange Tree status updates to keep pipelines moving.
• Train a small core of power users Designate members to handle exceptions and liaise with Orange Tree account managers to resolve issues faster.
• Monitor and iterate Review operational metrics monthly and refine templates and communications to reduce friction.

Common questions hiring teams ask

Comparison: Orange Tree + Greenhouse vs standalone/manual checks

Typical use cases by company size

• Small teams (1–100) Use ClientConnect® for configurable templates and to reduce admin time; scale selectively as hiring volume grows.
• Mid-market (101–1,000) Standardize role-based packages and automate Greenhouse triggers to reduce cycle time across multiple hiring teams.
• Enterprise (1,001+) Leverage dedicated account management, compliance support and analytics to manage global programs and auditability.

Operational takeaway: integrating Orange Tree with Greenhouse streamlines screening by embedding ordering and status updates directly into your ATS, reducing recruiter administrative time, improving candidate completion rates, and accelerating time-to-hire. Teams that standardize packages, monitor a small set of operational metrics, and use the configurability of ClientConnect® will see the fastest gains in throughput and candidate satisfaction. Next steps: run a short pilot with a single job family, measure time-to-result and candidate completion rate, then expand templates and automations. For technical teams, review the developer resources and privacy policy before go-live to validate data handling and webhook configurations.