Process Street integration with Greenhouse: automate hiring workflows, onboarding, and compliance

Process Street’s Greenhouse integration connects your ATS events to reusable, no-code workflows so HR and hiring teams can automate onboarding, new-hire provisioning, and post-offer steps without custom engineering. This piece explains exactly what the integration does, who benefits most, and practical steps to implement it in real hiring workflows. You'll find a breakdown of available triggers and actions, use-case examples, implementation checklists, ROI metrics to track, security considerations, and troubleshooting tips—you’ll be ready to decide whether this integration belongs in your recruitment stack by the end of the article.

At a glance: the Process Street integration for Greenhouse can start workflow runs when a candidate is created, when a hiring stage changes, or when a candidate is marked as hired. That means tasks like background checks, equipment provisioning, payroll setup, and welcome sequences can be launched automatically from your ATS without manual copy/paste or forgotten steps. The integration is available on all Process Street plans (including the free plan) and requires an active Process Street account. It supports a wide range of company sizes and regions and is designed to reduce errors, accelerate time-to-productivity, and maintain consistent operational records for audits.

Core capabilities of the Process Street — Greenhouse integration

• Trigger workflows from Greenhouse events Create a workflow run when a candidate is added, when their stage changes, or when they’re marked as hired—automating downstream onboarding and compliance tasks.
• No-code workflow templates Use Process Street’s templates for onboarding, background checks, equipment provisioning, and HR checklists, then map them to Greenhouse triggers without developer time.
• Cross-functional task assignment Automatically assign tasks to IT, payroll, hiring managers, and facilities teams with due dates and checklists tied to the candidate lifecycle.
• Audit logs and completion tracking Every workflow run stores completion data and attachments, which helps with compliance reporting and post-hire audits.
• Available on all plans The integration is available across Process Street plans, including the free tier; you only need an active Process Street account to connect.

Who should consider this integration

• Small HR teams scaling hiring Teams that hire frequently and need a repeatable onboarding process to avoid missed steps without hiring dedicated ops staff.
• Mid-market and enterprise HR operations Organizations with multi-team handoffs (IT, security, payroll, facilities) that require reliable task orchestration and audit trails.
• Recruiting agencies and RPOs Firms that manage candidate flows for multiple clients and want consistent delivery and reporting tied to ATS events.
• Compliance-focused companies Businesses that must demonstrate consistent process execution for audits—e.g., background checks, credential verification, policy acknowledgements.

Triggers and suggested Process Street workflow actions

Concrete use cases and examples

• Automated IT provisioning When a candidate is hired in Greenhouse, a Process Street workflow requests hardware, creates accounts, and escalates to IT if approvals exceed SLA.
• Consistent onboarding across regions Regional onboarding checklists adapt to local requirements (e.g., tax forms) while the integration ensures the same trigger starts the right regional workflow.
• Fast contractor onboarding For short-term hires, the integration launches compliance checks and invoice setup immediately after candidate approval to reduce time-to-work.

Implementation checklist (quick start)

• Confirm account requirements Ensure you have an active Process Street account and Greenhouse admin access to create and map webhooks or API connections.
• Map key triggers Decide which Greenhouse events should start workflows (candidate created, stage changes, hired) and document the expected downstream tasks.
• Select or build templates Use Process Street templates for onboarding or create custom workflows for hiring, IT provisioning, and compliance checks.
• Assign owners and SLAs Set clear task owners, escalation rules, and due dates inside Process Street templates to avoid ambiguity after a trigger fires.
• Test with a pilot Run a small pilot with a few hires to validate mappings, notifications, and SLA behavior before broad rollout.

Security and access control are central: the integration only works when accounts are authorized, and Process Street maintains workflow audit logs and attachments that can be used for compliance. Configure role-based permissions in Process Street so only authorized HR and ops staff can edit templates or view sensitive candidate attachments. If your organization requires data residency, check Process Street and Greenhouse support policies and privacy documentation; both platforms provide resources for security configuration and API governance.

KPIs to measure success after integration

• Time saved per hire Measure hours previously spent on manual handoffs (HR, IT, payroll) vs. time after automation—typical savings are several hours per hire depending on manual complexity.
• Onboarding completion rate Track percentage of new hires who complete mandatory onboarding tasks on schedule; automation reduces missed steps.
• Time-to-productivity Monitor how quickly new hires complete critical training modules and are assigned access—automation reduces setup delays.
• Error/rework incidents Count corrections due to missed steps or miscommunication; an effective integration should reduce these incidents significantly.

Best practices for designing onboarding workflows

• Keep workflows modular Break processes into smaller templates (e.g., IT, payroll, manager checklist) so you can reuse and update components independently.
• Use conditional logic Apply conditions (location, role, employee type) so the right checklist elements run only when applicable.
• Embed SLA and escalation steps Add automatic escalations and reminders within Process Street to enforce deadlines and avoid bottlenecks.
• Document expected outputs Specify what each task must produce (e.g., account username, serial number of device, signed form) to make handoffs measurable.

Common troubleshooting items include webhook misconfiguration, permission errors, and mismatched field mappings between Greenhouse and Process Street. Maintain a short runbook for these issues that includes how to re-trigger workflow runs for a candidate and how to reconcile missed steps. Schedule periodic audits of workflow runs to confirm that templates remain aligned with policy changes and that required attachments and form fields are being completed consistently.

Integration vs Manual Process: at-a-glance comparison

Frequently asked questions