Qualifi integration with Greenhouse: streamline on-demand audio interviews and centralized screening

The Qualifi integration for Greenhouse automates candidate screening by connecting Qualifi’s on-demand audio interviews to your Greenhouse ATS. Instead of manual scheduling, recruiters record screening questions, invite multiple candidates at once, and receive timestamped interview recordings and scores back into Greenhouse for faster decisions. This page explains how the integration works, who benefits most (high-volume hiring teams, distributed recruiters, and hiring managers seeking consistent screening), and the measurable benefits—reduced scheduling time, fewer ghosted interviews, and faster time-to-hire.

How the integration works (technical overview): when you enable the Qualifi app in Greenhouse, candidate records and email triggers flow between systems using API credentials. Candidates receive a Qualifi invite, complete a self-service audio interview (typically under 24 hours), and Qualifi pushes back a recording link, completion timestamp, and scorecard fields to the candidate’s Greenhouse profile or a configured application stage.

Implementation checklist — setup steps to get running

• Confirm permissions Ensure Greenhouse admin rights and API access, and have a Qualifi admin available to configure the linkage.
• Create API key in Greenhouse Generate a Greenhouse API key scoped to create and update applications and to map custom fields.
• Configure stage mapping Decide which Greenhouse application stage triggers a Qualifi invite and where results should land (e.g., 'Phone Screen - Qualifi').
• Set scoring fields Map Qualifi’s numeric or rubric scores to Greenhouse custom fields for consistent reporting.
• Test with pilot candidates Run 5–10 internal or low-risk candidates to validate recording delivery, stage changes, and reporting.

Manual scheduling vs Qualifi + Greenhouse — side-by-side

Who should consider the Qualifi + Greenhouse integration

• High-volume hiring teams Contact centers, retail, and campus recruiting teams that screen hundreds to thousands of applicants and need consistent, scalable first-round screens.
• Distributed or remote recruiting teams Teams across time zones benefit from 24/7 candidate response windows and asynchronous review.
• Hiring managers who value consistency Organizations requiring standardized screening questions and recorded evidence for auditability or quality control.
• Talent leaders optimizing recruiter time Teams looking to reduce scheduling admin and redeploy recruiters toward higher-value tasks.

Key benefits in practice: organizations report screening efficiency increases (up to ~80% in time saved on scheduling) and faster candidate throughput—Qualifi’s positioning cites hiring up to 7x faster for some roles. Integrating with Greenhouse consolidates candidate data so reviewers don’t need to switch platforms to access interview recordings or update application stages.

Best practices to maximize ROI

• Design concise screening questions Limit prompts to 3–5 focused questions (skills, motivation, dealbreakers). Short, specific questions yield clearer, scorable responses.
• Use consistent scoring rubrics Create simple numeric or rubric-based scales in Qualifi and map them into Greenhouse custom fields for comparable data across roles.
• Calibrate with hiring managers Share a small batch of recorded interviews with hiring managers to align expectations before scaling invites.
• Automate stage transitions Set up automatic stage moves on completion or based on minimum score thresholds to reduce manual work.

Common questions about the integration

Example use cases and expected outcomes: a retail employer screening seasonal hires can invite an entire applicant slate and reduce scheduling time from days to hours, increasing filled roles before peak season. A sales organization using Qualifi + Greenhouse for SDR hiring can standardize early screens so hiring managers only interview candidates who meet minimum demonstration criteria, shortening interview cycles and improving conversion rates from application to offer.

What data moves into Greenhouse from Qualifi and practical uses

Troubleshooting checklist — quick fixes for common issues

• Missing recording link Confirm the candidate completed the interview and check Qualifi’s delivery logs; re-trigger the push or re-sync the candidate record if needed.
• Stages not updating Verify API key permissions and that stage mappings in Qualifi match the exact Greenhouse stage names.
• Candidate never received invite Check email deliverability (spam filters) and verify the invite template and candidate email are correct.
• Scores not visible Ensure Qualifi scoring fields are mapped to existing Greenhouse custom fields and that data types match (numeric vs text).

Limitations and considerations: Qualifi’s integration focuses on on-demand audio interviews and self-service scheduling and is optimized for North American regions and English language workflows as noted by the vendor. Confirm language needs, regional compliance, and any required partner implementation processes for enterprise-sized deployments. There is no partner implementation fee listed in the common configuration, but confirm current terms with Qualifi and Greenhouse support pages.

Measuring ROI: estimate recruiter time saved by calculating average scheduling hours per hire multiplied by hires per period. Example: if scheduling consumes 2 hours per hire and you screen 200 hires/year, automating scheduling saves ~400 recruiter hours. Combine that with faster time-to-fill metrics (e.g., moving screens from 3 days to 1 day) to model reduced vacancy costs and improved hiring throughput.

Next steps: pilot with a single role, set clear success metrics (completion rate, time to screen, conversion to interview), and iterate on question design and scoring. With the Qualifi + Greenhouse integration in place, you can streamline first-round screening and keep all candidate artifacts centralized in Greenhouse for auditability and consistent hiring decisions.